Terms & Conditions

We provide mobile automotive detailing, including exterior and interior detailing, ceramic coating, paint correction, and related add-on services. Service descriptions and prices on this website are estimates. Final pricing is confirmed after we assess the vehicle's size, condition, and requested services.

Online bookings are requests, not confirmed reservations, until we acknowledge them. Prices shown online are non-binding estimates. We will provide a final quote before performing any work. You may decline the final quote at no charge before work begins.

Our mobile service requires safe, reasonable on-site access to both electricity and water at the service location. If access is unavailable on arrival, we may be unable to perform the service, and a trip or cancellation fee may apply.

You agree to provide an accurate service address and reasonable access for our team to perform the work. Addresses may be stored in our internal scheduling and mapping tools for routing, service history, and follow-up maintenance as described in our Privacy Policy.

Payment is due after the service is completed, by secure card payment link or cash on site, unless otherwise agreed in writing. Receipts are sent by email when an email address is provided. We do not store full card numbers; card payments are processed by our payment providers (Stripe and Square).

Please provide as much notice as possible to cancel or reschedule. We reserve the right to charge a cancellation or trip fee for missed appointments, lack of site access, or cancellations made after our detailer has arrived.

You represent that you are the owner of the vehicle or are authorized to request service. Please remove valuables and personal items before service. We are not responsible for items left in the vehicle. Pre-existing damage, excessive wear, or conditions disclosed or discovered may affect pricing and results.

Detailing results depend on a vehicle's materials, age, and condition. While we use professional products and techniques, we cannot guarantee removal of every stain, scratch, odor, or defect. Any service-specific guarantees, if offered, will be stated in writing.

To the maximum extent permitted by law, Pristine Detail Co. is not liable for indirect, incidental, or consequential damages. Our total liability for any claim arising from a service is limited to the amount paid for that service. Nothing in these Terms limits liability that cannot be limited under applicable law.

We may update these Terms from time to time. The "Last updated" date reflects the most recent revision. Continued use of our services constitutes acceptance of the updated Terms.

Questions about these Terms? Contact us at hello@pristinedetailco.com.